Contact Us!

We welcome your order questions, product questions, or customer service inquiries at the following channels! Before calling us, PLEASE take the time to read through the headings below to see if your concern is addressed! :o) 

 

Phone Orders: 

We regret that we are unable offer telephone ordering at this time, but if you are experiencing problems with our online shopping cart, we will be glad to help in any way we can!  Give us a call at the number below if you are having trouble with our cart. 

Wholesale Inquiries:

Since our production capacity is limited to what we can make and bottle by hand, we must be very careful not to over extend ourselves with wholesale requests in order to preserve the high quality of our products. Our wholesale waiting list has been growing for five years, and we do not have an instant turnaround for adding new wholesalers. THAT SAID, we definitely welcome contact from potential retailers, and look forward to learning more about you and your business! If you have a brick and mortar shop in an area where Oyin products are not currently represented, please click here for more info about our ever-growing retail partner program! <3 

Free Samples:

We do not have a free sampling program for non-customers at this time. When free samples are available we are happy to include them with our customers' orders, and we are happy to offer a generously sized and affordably priced "Mini" and "Teaser" sizes of many of our top sellers! Click here to shop for samples so you can try out our goodies before purchasing full sizes! 

Event or Meetup Sponsorship:

Please contact info@oyinhandmade.com with more info about your event - our sponsorship committment level typically fills up about 2-3 months in advance, so the sooner you contact us the better! 

 

Product Questions, Order Problems, Customer Service, or Compliments about our hair: (heehee)

By Phone:  888-243-6922 (M-F, 9a-5p EST)

By Email:    info@oyinhandmade.com (product questions, general questions)

support@oyinhandmade.com (order questions, problem reports)

 

Our Saturday Boutique in Baltimore:

Our boutique is open every Saturday 10am -7pm, 2103 N. Charles St, Baltimore MD 21218. Call us on Saturdays at 410-343-7020! Most holiday weekends we are open 12-3.

 

Site News, Coupon Requests, Bottling Parties: 

Sign up for our mailing list! Our newsletter goes out about once per month and always includes a 10% coupon code. We also use this arena to announce sales and new products, and if you choose the 'local news' option also, you'll hear about the chance to earn free goodies at our Baltimore bottling parties, and about special events and goings-on at our Saturday boutique in Baltimore, at 2103 N. Charles St. Sign up below! 

 

Subscribe to our mailing list

* indicates required
Choose one or both of these List-tastic flavors!